Privacy Policy of Hotel Annex Pri belokranjcu

Effective date: September 1, 2025

This Privacy Policy explains how DID nepremičnine d.o.o. (“we”, “us”, “our”) collects, uses, and protects your personal data when you use the website of Hotel Annex Pri belokranjcu.

1. Data Controller

DID nepremičnine d.o.o.
Kandijska cesta 63
8000 Novo mesto
M: +386 41 921 694
E: didnepremicnine@gmail.com

2. Data We Collect

• Identification data (name, surname)
• Contact data (email, phone, address)
• Reservation and payment information
• Technical data (IP address, browser, cookies)
• Other information you voluntarily provide (e.g. messages sent via contact form)

3. Purpose of Processing

• Managing reservations and accommodation
• Providing customer support and responding to inquiries
• Fulfilling legal obligations (e.g. tax and tourism regulations)
• Improving website functionality and security
• Sending offers and promotional content

4. Legal Basis

• Performance of a contract (reservation, accommodation services)
• Legal obligations
• Legitimate interests (security, service improvement)
• Consent (marketing communication, cookies)

5. Data Disclosure

We may share your data with:

• Service providers (IT, payment systems, booking platforms)
• Public authorities when required by law

We do not sell your personal data.

6. Data Retention

• Reservation data: up to 5 years
• Accounting data: in accordance with tax regulations

7. Your Rights (GDPR)

• Right to access, correct, or delete your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Contact: info@pribelokranjcu.eu

8. Cookies and Cookie Policy

Our website uses cookies to ensure proper functionality and enhance your user experience.

Types of cookies:

• Essential cookies: enable basic website operation.
• Functional cookies: store your preferences and settings.
• Analytical cookies: help us understand how visitors use the website.

Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics places cookies on your device and may collect data such as:

• Anonymized IP address
• Browser and device information
• Visited pages, time spent, interactions

We use IP anonymization, so your full IP address is not stored. The data is used solely to improve our website and services.

9. Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website.